Frequently Asked Questions

I upgraded but I do not have full access ?

When you upgrade your subscription, you are upgrading in the billing processor's database, they then have to send the information that you have upgraded to our database and we update your access. This can sometimes take an hour depending on how quickly the billing processor sends our database the information that you have upgraded. Please be patient, your access will be upgraded to full monthly member as soon as possible.


 Last updated Thu, Mar 5 2015 11:00pm

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