Frequently Asked Questions

How can I improve overall quality?

The number one thing is to get a faster Internet connection. Other than that, pressing the pause button increases the buffer size. The longer you pause the video, the better it will look & sound once it begins playing.
If your Internet connection works fine, quite often simply rebooting your computer (turn it off and then on) will solve the problem.
If you still have problems, please contact us.

 Last updated Mon, Mar 9 2015 11:00pm

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