Frequently Asked Questions

My Password and Username don't work?

Login is CaSe SenSiTivE; this means if your username and password have CAPITAL letters you must log in by using capital letters. Enter your username and password exactly as shown on your membership form. Also make sure that your membership hasn't expired already.

Another possibility is that your password may have been changed for security reasons, in this case, you have to contact us and we will solve this problem as soon as possible.

In case you have checked everything but your password still doesn't work, please contact us for assistance.

 Last updated Fri, Mar 6 2015 12:00am

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