Frequently Asked Questions

I can't login to the site

If you are having trouble logging in to our site via PC or Mac, try using a different browser. 


If you're using mobile, please try either one of the following:
- Dolphin browser
- Chrome incognito browser
- If using regular chrome browser, make sure to turn off Google Data Saver:
  1. Open the Chrome app.
  2. Touch the Chrome Menu and go to Settings. | Advanced. | Data Saver.
  3. Slide the switch Off.
  4. Clear browser cache and cookies https://kb.wisc.edu/helpdesk/page.php?id=26652
  5. Restart phone
When you have tried the above steps, but are still unable to login to our site, please contact us


 Last updated Fri, Mar 6 2015 12:00am

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